The fine print

Terms & conditions.

These terms sit alongside the member agreements you accept at signup (waiver, code of conduct, privacy, cancellation) — the signed agreements are the binding documents.

Welcome to Grassroots Club. These terms cover using our website and the basics of how memberships, bookings and purchases work. They sit alongside the member agreements you accept when you sign up — those agreements are the binding documents for your membership.

1. Who we are

Grassroots Club Limited (trading as Grassroots Club) is a strength and conditioning club in Christchurch, New Zealand. You can reach us any time at support@grassrootsclub.co.nz.

2. Using this website

The website is here to help you understand what we offer and how to start. We keep it accurate and current, but offerings, timetables and prices can change — the price and product you accept at checkout (via our club management platform, PushPress) is the one that applies. If something on the site looks off, tell us and we’ll fix it.

3. Memberships and purchases

Memberships, trials, packs and drop-ins are purchased and managed through PushPress. When you sign up you accept the member agreements presented at signup — including the Services Waiver, Code of Conduct, Privacy Policy, Media Use Agreement and the Cancellation, Pause & Hold Policy. Those documents govern your membership; if anything on this website differs from them, the signed agreements apply.

All prices are in New Zealand dollars and include GST.

4. Bookings and access

Classes and the recovery area are booked through the GRC app. Booking windows and session caps vary by product and are shown at booking. Members get priority booking.

5. Cancellations, pauses and refunds

Cancellations, pauses and any refund handling are governed by the Cancellation, Pause & Hold Policy you accept at signup. Get in touch at support@grassrootsclub.co.nz and we’ll sort it with you directly.

6. Health and safety

Training is coached and scaled, but it’s physical by nature. Tell a coach about any injury or health condition before you train, follow coach instructions, and read the posted rules for the recovery area before using it. The Services Waiver you accept at signup covers the health and safety terms in full.

7. Conduct

The Code of Conduct applies inside the gym, in the recovery area, and at club events. It’s how we protect the culture of the club — read it on this site or in your member agreement.

8. Our content

The Grassroots Club name, brand, photography and website content belong to us. You’re welcome to share it — please don’t reuse it commercially without asking first.

9. Liability

Nothing in these terms limits rights you have under New Zealand consumer law, including the Consumer Guarantees Act. Beyond what the law requires and what the Services Waiver covers, we’re not liable for indirect losses arising from use of this website.

10. Changes to these terms

We may update these terms from time to time. The current version always lives at this page; material changes will be flagged to members.

11. Governing law

These terms are governed by the laws of New Zealand.

The first step is on us.

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